Wildly Grounded Co – Terms of Use / Client Agreement

These Terms of Use and Client Agreement (“Terms”) govern your access to and use of the website, programs, services and content provided by Wildly Grounded Co, operated by Leanne Bawden (“the Company”, “we”, “us” or “our”).

By accessing this website, purchasing any product or service, enrolling in any program, or participating in any community operated by the Company, you agree to be legally bound by these Terms.

If you do not agree to these Terms, you must not access the website or purchase our services.

1. Services Covered by These Terms

These Terms apply to all services offered by Wildly Grounded Co, including but not limited to:

• The Balance Collective (TBC)
• 1:1 Coaching programs
• Online courses and trainings
• Digital resources, templates and downloads
• Community memberships
• Workshops, masterclasses and events
• Website access and downloadable materials

Program inclusions are described on the relevant sales page at the time of purchase.

The Company reserves the right to update, modify or improve program structures, delivery methods, curriculum or inclusions where reasonably necessary.

2. Eligibility

By accessing this website or purchasing services, you confirm that:

• you are at least 18 years of age
• you have the legal capacity to enter into binding agreements
• all information provided by you is accurate and truthful

3. Website Use

You agree to use the website only for lawful purposes.

You must not:

• hack, disrupt or damage the website
• attempt to gain unauthorised access to systems
• scrape or extract website content using automated tools
• copy or reproduce website materials without permission

All website content is owned by Wildly Grounded Co unless otherwise stated.

4. Intellectual Property

All content provided by Wildly Grounded Co remains the exclusive intellectual property of the Company.

This includes but is not limited to:

• frameworks and methodologies
• strategies and systems
• templates and worksheets
• videos and recordings
• program materials and curriculum
• digital downloads and resources
• documents, graphics and brand assets
• training content and coaching materials

These materials are protected under Australian copyright and intellectual property law.

Clients are granted a limited, non-transferable, non-exclusive licence to use materials for their own personal business use only.

You may not:

• reproduce, copy or distribute materials
• resell or license materials
• teach Company frameworks as your own
• upload materials into other memberships or courses
• share materials with non-participants
• create competing products using Company intellectual property

Written permission must be obtained for any use outside the program.

5. Program Content Protection

(Screenshots, Recordings & AI Use)

To protect the integrity of our programs and intellectual property, the following actions are strictly prohibited:

• recording coaching calls or trainings
• taking screenshots of program materials
• downloading or redistributing course content
• sharing community discussions outside the platform
• uploading program materials to social media or external communities
• using artificial intelligence tools to extract, reproduce or repurpose Company frameworks or materials

Unauthorised use may result in:

• immediate removal from the program
• termination of access without refund
• legal action for intellectual property infringement.

6. Non-Circumvention & Competing Programs

Clients agree not to directly copy, replicate or reverse engineer the structure, curriculum, frameworks or delivery methods of Wildly Grounded Co programs for the purpose of creating a competing coaching program, membership or course.

This includes reproducing proprietary frameworks, methodologies or program structures developed by the Company.

Nothing in this clause restricts clients from running their own independent business or services.

7. Community Participation

Some programs include access to community platforms including Skool or similar platforms.

Participants agree to maintain respectful and professional behaviour within community spaces.

You must not:

• harass or intimidate other members
• promote competing services inside the community
• solicit clients from other members
• share confidential discussions outside the platform
• disrupt the community environment

The Company reserves the right to remove any participant who breaches these guidelines.

8. Community Advice Disclaimer

Community spaces allow members to share ideas, experiences and strategies.

By participating you acknowledge that:

• advice shared by other members reflects personal opinions only
• the Company does not verify or guarantee peer advice
• decisions based on community discussions are made at your own risk

Wildly Grounded Co is not liable for outcomes resulting from advice shared between members.

9. Payment Terms

Payments may be processed through Stripe or other authorised payment providers.

Available payment options may include:

• full payment
• instalment payment plans

By enrolling in a payment plan, the Client authorises Wildly Grounded Co to automatically charge the nominated payment method for all scheduled payments until the full program fee is paid.

Payment plans represent a commitment to the full program fee and are not subscriptions that can be cancelled.

All payments remain payable regardless of participation level.

10. Failed or Late Payments

If a payment fails:

• the payment processor may automatically retry the charge
• the Client must update payment details within 3 days

If multiple payments fail, the Company may:

• suspend access to programs
• remove community access
• terminate participation

Outstanding balances remain legally payable.

11. Refund Policy

Unless otherwise stated in writing, all purchases are non-refundable.

Where a program guarantee is advertised on a sales page, refund eligibility will be governed by the terms of that guarantee.

Nothing in this clause excludes rights under Australian Consumer Law.

12. Payment Disputes & Chargebacks

By purchasing a product or service from Wildly Grounded Co, the Client agrees to contact the Company directly to resolve any billing issue before initiating a chargeback or dispute with their bank or payment provider.

Initiating a chargeback without first attempting to resolve the matter directly constitutes a breach of these Terms.

If a chargeback is initiated, the Company may provide the payment processor with evidence including:

• proof of purchase
• acceptance of these Terms
• payment records
• program access logs
• community participation records
• communication history

If a chargeback is determined to be invalid, the Client remains liable for the full outstanding balance.

The Company reserves the right to:

• revoke program access
• remove community participation
• pursue recovery of outstanding balances through legal or debt recovery processes.

13. Program Access

Program access may include:

• training modules
• coaching calls
• community access
• templates and resources
• bonuses listed at time of purchase

Program structures and delivery methods may evolve over time.

14. Coaching Relationship

Coaching services are educational and advisory in nature.

Clients remain solely responsible for:

• business decisions
• implementation of strategies
• financial outcomes

The Company does not guarantee results.

15. Results Disclaimer

Business results vary significantly depending on effort, experience, market conditions and other factors.

Wildly Grounded Co makes no guarantee of financial results, business growth or revenue outcomes.

16. Professional Advice Disclaimer

Services provided by the Company do not constitute:

• financial advice
• legal advice
• accounting advice
• medical or psychological advice

Clients should seek professional advice where required.

17. Limitation of Liability

To the maximum extent permitted by law, Wildly Grounded Co shall not be liable for:

• business losses
• lost revenue or profits
• indirect or consequential damages
• decisions made by clients
• outcomes resulting from participation in programs

Participation in programs is undertaken at the client’s own discretion.

18. Termination of Access

The Company may terminate access to services if a participant:

• breaches these Terms
• shares program materials
• engages in misconduct
• disrupts the program environment

Termination does not cancel outstanding payment obligations.

19. Privacy

Personal information is handled in accordance with the Wildly Grounded Co Privacy Policy available on the website.

20. Changes to Terms

The Company reserves the right to update these Terms at any time.

Updated Terms will take effect immediately upon publication on the website.

21. Governing Law

These Terms are governed by the laws of South Australia, Australia.

Any disputes will be handled in the courts of that jurisdiction.

22. Acceptance of Terms

By accessing the website, purchasing services or participating in programs, you acknowledge that:

• you have read these Terms
• you understand these Terms
• you agree to be legally bound by them

Continued participation constitutes acceptance of these Terms.