Wildly Grounded Co Privacy Policy

Wildly Grounded Co / Leanne Bawden

Wildly Grounded Co is committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, interact with our business or purchase our products and services.

By using our website or engaging with our services, you consent to the practices described in this Privacy Policy.

1. Who We Are

This Privacy Policy applies to:

Wildly Grounded Co
Operated by Leanne Bawden

Website: wildlygrounded.com.au
Email: hello@wildlygrounded.com.au

2. What Personal Information We Collect

We may collect personal information that identifies you, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Postal address

  • Business information

  • Payment or billing information

  • IP address

  • Device and browser information

  • Website usage data

  • Information submitted through forms, surveys or applications

  • Information shared within programs, coaching sessions or communities

We only collect information that is reasonably necessary to provide our services and operate our business.

3. How We Collect Personal Information

Personal information may be collected when you:

  • Visit our website

  • Subscribe to our mailing list

  • Download resources or lead magnets

  • Register for webinars, trainings or events

  • Purchase a product or service

  • Apply for a program or coaching

  • Participate in a community or membership

  • Communicate with us via email, phone or social media

  • Interact with our advertisements

We may also collect technical information automatically through website analytics tools.

4. Platforms and Third-Party Software

We use a range of trusted third-party platforms to deliver our services and manage our business operations.

These may include:

  • Stripe – payment processing

  • Flodesk – email marketing and communication

  • Skool – program and community delivery platform

  • GoHighLevel (GHL) – CRM, messaging and marketing automation

  • ClickUp – project and operational management

  • Google Analytics – website analytics

  • Meta / Facebook / Instagram – advertising services

  • Other booking, webinar or training platforms used from time to time

These platforms may store or process personal information on our behalf.

By using our website or services, you acknowledge that your information may be processed by these providers where necessary.

5. How We Use Your Personal Information

We may use your personal information to:

  • Deliver our products, programs and services

  • Process payments and invoices

  • Provide coaching, training and community access

  • Communicate with you regarding services

  • Send marketing communications and updates

  • Provide customer support

  • Improve our products and services

  • Analyse marketing and website performance

  • Maintain internal records

  • Meet legal or regulatory obligations

You may unsubscribe from marketing communications at any time.

6. Marketing Communications

If you subscribe to our email list, download a resource or purchase a service, we may send you:

  • educational emails

  • business insights and content

  • promotional offers

  • invitations to events or programs

You can unsubscribe at any time using the unsubscribe link included in our emails.

7. Disclosure of Personal Information

We may disclose your personal information to:

  • employees or contractors of Wildly Grounded Co

  • professional advisors (lawyers, accountants, consultants)

  • software providers and technology platforms

  • payment processors

  • email marketing providers

  • advertising and analytics providers

These third parties only receive the information necessary to perform their services.

We take reasonable steps to ensure they protect your information appropriately.

8. International Data Transfers

Some third-party platforms we use may store or process data outside Australia.

By providing your information and using our services, you consent to the transfer of your personal information to these providers where required.

9. Website Analytics and Cookies

When you visit our website, we may collect information such as:

  • browser type

  • operating system

  • referring website

  • pages viewed

  • IP address

  • time spent on the site

This information helps us understand website performance and improve user experience.

Our website may use cookies and tracking technologies to enhance functionality and analyse usage.

You may disable cookies through your browser settings.

10. Advertising and Tracking Technologies

We may use advertising platforms including:

  • Meta (Facebook and Instagram)

  • Google advertising services

These platforms may use tracking technologies such as cookies and pixels to:

  • measure marketing performance

  • deliver relevant advertisements

  • analyse audience behaviour

11. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Security measures may include:

  • secure payment processing

  • password protected systems

  • restricted access to data

  • use of reputable third-party software providers

However, no data transmission over the internet can be guaranteed to be completely secure.

12. Data Retention

We retain personal information only for as long as necessary to:

  • deliver services

  • comply with legal obligations

  • maintain business records

  • resolve disputes

When personal information is no longer required, it will be securely deleted or anonymised.

13. Access and Correction

You may request access to the personal information we hold about you.

You may also request corrections if information is inaccurate, incomplete or outdated.

Requests can be made by contacting us at:

hello@wildlygrounded.com.au

We will respond within a reasonable timeframe as required by the Privacy Act.

14. Third-Party Websites

Our website may contain links to external websites.

Wildly Grounded Co is not responsible for the privacy practices of those websites.

We recommend reviewing the privacy policies of any external websites you visit.

15. Children’s Privacy

Our services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from individuals under 18.

If such information is identified, it will be removed.

16. Business Transfers

If Wildly Grounded Co undergoes a business transition such as a sale, merger or restructuring, personal information may be transferred as part of that transaction in accordance with applicable law.

17. Complaints About Privacy

If you have concerns about how your personal information has been handled, please contact us at:

hello@wildlygrounded.com.au

We will investigate your complaint and respond as soon as reasonably possible.

If you are not satisfied with the outcome, you may contact the Office of the Australian Information Commissioner (OAIC).

18. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will take effect immediately upon publication on our website.

We encourage you to review this policy periodically.

Contact

Wildly Grounded Co
Leanne Bawden

Email: hello@wildlygrounded.com.au
Website: wildlygrounded.com.au